Account Navigation

Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
 Loading... Please wait...
RR Books

FAQ

How can I place an order?

We gladly accept orders via:
Online
Telephone: 757.329.4224
Fax: 1.800.886.2389
Email: service@rrbooks.com
Postal Mail: RR Books, P.O. Box 6654, Reading, PA 19610

For a printable order form, please click here.

 

Is Reading Reading Books a sole source provider?

Yes, RR Books is a sole source of all our book sets. To request a copy of our sole source letter, please email service@rrbooks.com or call us at 757.329.4224.
 

How can I obtain a copy of your W-9?

To request a copy of our W-9, please email service@rrbooks.com or call us at 757.329.4224. Please indicate whether you would like for us to send the W-9 via email, fax or postal mail.
 

Are you an "Approved Vendor"?

RR Books is on numerous approved vendor lists. To find out if we are on yours, please email service@rrbooks.com or call us at 757.329.4224.
 

Do you accept purchase orders?

Absolutely!
We gladly accept purchase orders via:
Telephone: 757.329.4224
Fax: 1.800.886.2389
Email: service@rrbooks.com
Postal Mail: RR Books, PO Box 6654, Reading, PA 19610
Online: Please add items to your cart and check out using the "Purchase Order" payment method.  Once the "Continue" button is clicked, the order will be placed.  We do ask that if an order is placed online, please do not mail, fax, or email a print copy of the purchase order as it runs the risk of duplicating the order.  
 

Do you accept credit cards?

Absolutely!
We accept all major credit cards.
You are welcome to order online or call 757.329.4224 to pay by credit card.
If you'd like to make a payment on an order that has already been placed, please email service@rrbooks.com for a link for payment.
 

Can I use my credit card and not a PayPal Account to order online?

Absolutely! Here is what to do:
  1. In your shopping cart, select the plain yellow "Check Out" button.
  2. Scroll down and select, "Pay with a debit or credit card, or PayPal Credit" (in blue).
  3. Select the tab that says “Credit Card” (or select the “Debit or Prepaid Gift Card” if you prefer).
  4. Enter the information.
  5. Select the yellow "Review and Continue" button.
  6. You will see under "Payment Methods" that your card number will be charged and not a Paypal account.
  7. If shipping information is correct, select the yellow "Pay Now" button.
  8. You will receive a confirmation from PayPal and your credit card (not PayPal account) will be charged.
 

What are your shipping costs?

Shipping costs are based on the total order amount:

Standard Shipping (7-10 business days):
$0.01-74.99 - Add $7.50
$75.00-499.99 - Add 10%
$500.00 and up - Add 5%
 
Priority Shipping (5-7 business days):
$0.01-74.99 - Add $10.00
$75.00 - and up - Add 15%
 

Do you charge sales tax?

We collect sales tax for Pennsylvania and Virginia residents. Schools in Virginia and Pennsylvania should include a copy of their tax exemption certificate when ordering. Prior to placing an order online, please email service@rrbooks.com so that we can set up your account as sales tax exempt.
 

When are orders shipped?

Orders are shipped within 7-10 business days contingent upon shipping rate selected at the time of purchase.
 

What are the book levels?

Most books have a guided reading level indicated on the lower left hand corner of the back cover. Please refer to our booklist for a detailed listing of titles and levels.
 

How are the books leveled?

The letter levels are official Fountas and Pinnell ® book levels or their equivalent. The numeric levels are official Reading Recovery ® Book levels or their equivalent. Please refer to our booklist for a detailed listing of titles and levels.
 

Are the books on the Reading Recovery ® Booklist?

We have over 275 books included on the Reading Recovery ® Council of North America Booklist. Please refer to our booklist for a detailed listing of titles and levels.
 

Are the books included in the Fountas and Pinnell ® Leveled Book database?

We have over 345 books included in the Fountas and Pinnell ® Leveled Book database. Please refer to our booklist for a detailed listing of titles and levels.
 

How come some of the letter and number levels don’t correlate?

We are pleased to have many of our titles officially leveled with Fountas & Pinnell Text Level Gradients as well as Reading Recovery® Council of North America Book Levels. As these two organizations are mutually exclusive, the levels do not always correspond.
 

What is the word count for each book?

Word counts are located on the inside back cover of each book.
 

More questions?

We'd be happy to answer any other questions you may have. Please feel free to contact us via:
Telephone: 757.329.4224
Fax: 1.800.886.2389
Email: service@rrbooks.com
Postal Mail: RR Books, PO Box 6654, Reading, PA 19610