Privacy Policy

Reading Reading Books, LLC (“RRB”) has created this Privacy Policy in order to demonstrate our commitment to privacy to our customers and users of this website (“Website”). Any RRB customer or user of our Website is sometimes collectively referred to herein as a “User”. (Note that this Privacy Policy is separate from the privacy policy governing users of our digital library, which requires a paid subscription to access.) This Privacy Policy governs the manner in which RRB uses, maintains, and discloses information collected from its Users of this Website.

1. Children’s Online Privacy

This site is not intended for the use of children under the age of 18. Protecting the privacy of children is very important. We never collect or maintain information at our Website from individuals we know are under 18.

2. Information We Collect and Derive

The following sections describe the kind of personal data we collect.

a. Personally Identifying Information

We may collect personally identifying information from Users in a variety of ways, including, but not limited to, when Users create an account, place an order, request a quote, fill out a form, respond to a survey, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Website. Users may be asked for, as needed for the User’s intended transaction, the User’s name, email address, mailing address, phone number, and credit card information.We will collect such personally identifying information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information. However, failing to provide such information may prevent you from placing an order or engaging in other activities offered through our Website.

We do not collect or store credit card information when such orders are processed online through our third-party provider. We collect but do not store credit card information for orders placed over the phone. For orders placed with a purchase order or check, we collect and may store for our records the information that you provide us.

b. Non-Personally Identifying Information Collected During Use of our Website

We may collect non-personally identifying information about Users whenever they interact with our Website. Non-personally identifying information may include:

The name of the domain used to access the Internet or other electronic network activity information, such as your Internet service provider (ISP), browser type and operating system version, language settings, access times, pages viewed, items added to the shopping cart, the routes by which you access our Website, and your use of any hyperlinks available within our Website.
Device and network identifiers such as IP address.
The date and time of each Website visit.
The URLs of pages visited and files downloaded from our Website, and related performance and reliability data.
Characteristics of devices used to visit our Website, such as operating system, web browser, and screen resolution.
Search terms used to find our Website and used while on the Website (in aggregate only, not linked to the User).

Additionally, we may derive information or draw inferences about Users based on the information we collect. For example, we may make inferences about your location (e.g., country, state, and city) based on your IP address.

3. Cookies

Our Website may use “cookies” to enhance User experience. A cookie is a piece of data stored on the User’s computer tied to information about the User. They can be session ID cookies and/or persistent cookies. Third parties may also be placing and reading cookies on your browser, or using web beacons to collect information in the course of advertising being serviced on our Website. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Your browser’s help file contains information and instructions for removing persistent cookies. Session ID cookies may be used to track User preferences while the User is visiting the Website. They also help to minimize load times and save on server processing. Persistent cookies may be used to store whether, for example, you want your password remembered or not, and other information. Users may choose to set their web browser to refuse/disable cookies, or to alert you when cookies are being sent. If you disable cookies, some parts of our Website may not function properly.

4. How We Use and Share the Information We Collect

Protecting our Users’ personal data is of utmost importance. While nothing in this Privacy Policy restricts RRB’s use of non-personally identifying information, RRB will not disclose personally identifying information to outside parties without first obtaining permission from you. RRB will only use personally identifying information for its intended purpose and will not use or share such information without your express consent except as provided below.

To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs. We will use your personal information to provide and, in some cases, personalize the services. We may use personal information to contact you for important matters related to your account or your order. We may use personal information to identify and repair errors.
To personalize User experience
We may use information individually or in the aggregate to understand how our Users individually or as a group use the services and resources provided on our Website.
To improve our Website
We continually strive to improve our Website offerings based on the information and feedback we receive from Users.
To process transactions
We may use the information Users provide about themselves when placing an order as necessary to fulfill and provide service to that order. We do not share this information with outside parties except to the extent necessary to fulfill the order and provide the service. For example, we may disclose personal information to third party carriers, contractors, or associates to complete or deliver a purchase or respond to a troubleshooting request.
To send periodic emails and postal mailings
The information Users provide for order processing will be used to send Users information and updates pertaining to their order. It may also be used to respond to User inquiries and/or other requests or questions. The User may also receive emails or mailings that may include company news, updates, related product or service information, catalogs, etc. If at any time you would like to unsubscribe from receiving future emails, you may follow the unsubscribe instructions at the bottom of each email or you may contact us via our Website. If you would like to be removed from our postal mailing list, you may contact us via our Website.
Mergers and Acquisitions

We may transfer your personal information in connection with the sale, merger, or acquisition of RRB or its assets to the purchaser/acquirer of RRB or its assets.

Legally Required Disclosures

We may disclose your personal information if disclosure is required by law or court order or to protect the Website itself.

5. Protection of Information

RRB employs commercially reasonable safeguards and security measures to protect the confidentiality of the information we collect. Unfortunately, no data transmission over the Internet or electronic storage is fully secure. Accordingly, we cannot guarantee that loss, misuse, or alteration of the information collected will not occur despite our best efforts to prevent such occurrences.

6. Retention and Deletion of Data

We will retain your personal information and other data for as long as necessary for the intended purposes in our discretion or as may be required by law. All retained information will remain subject to this Privacy Policy. We disclaim any and all liability with respect to retention or deletion of your personal information and other data.

7. Your Responsibility with Respect to Your Data

You are responsible for maintaining the confidentiality of user names and passwords in your possession and control. You should make sure your password is unique and not one you have used before. You are responsible for keeping your data accurate and up-to-date. You can make changes to your data (including user names and passwords) at any time by logging in to your account and editing your profile.

8. Your California Privacy Rights

The California Consumer Privacy Act of 2018 permits our Users who are California residents the right to: (1) request disclosure of our data collection and sales practices in connection with requesting personal information up to twice in a 12-month period, (2) request a copy of the specific personal information collected about you during the prior 12 months up to twice in a 12-month period, (3) have such information be deleted upon request (subject to applicable legal exceptions), (4) to request that your personal information not be sold to third parties, (5) not be discriminated against for exercising any of the foregoing rights. To make any such requests, please send an email to: service@rrbooks.com or write to us at: P.O. Box 6654, Reading, PA 19610 with the subject line: “California Privacy Rights”. In order to verify the identity of the person making a request under this section and be able to respond to it, we will need to collect certain information from the person making such request. We will respond to any request within 45 days of receipt.

9. Accessing the Website From Outside the United States

RRB is based in the United States. Use of the RRB website may result in the transfer of your data into the United States. By visiting our website or using our services, you consent to such transfers.

10. Questions

Any questions concerning this Privacy Policy may be sent to service@rrbooks.com with the subject line “Privacy Policy Question”. We will do our best to respond to questions promptly.

11. Changes to Privacy Policy

RRB reserves the unilateral right to modify this Privacy Policy, in whole or in part, at any time. Any such changes will take effect immediately when posted on our Website. You should check this page regularly to take notice of any changes we may have made to this Privacy Policy.

Last updated on May 29, 2022